What we do
More than a box drop — a full service partner.
From recommendation through delivery and commissioning, we set your team up to run the machine confidently. When something goes wrong technically, we help coordinate the fix — we don't run routine refill rounds on site.
How we work with your team
Whether you're fitting out a new site or upgrading an ageing machine, the process is structured — so there are no surprises on go-live day.
Delivery & installation
We schedule around your operations, position the machine for workflow and access, connect water and waste where required, and commission every drink recipe before we leave.
Commissioning & calibration
Grinder calibration, milk line flush, water hardness programming, and menu setup — so the first cup from your team matches the last.
Staff training
Hands-on sessions for daily operation, cleaning cycles, and simple troubleshooting. We leave you with confidence — not a thick manual nobody reads.
Ongoing support
Help when you need it for faults and technical issues — coordinating diagnostics, warranty claims where applicable, and engineer attendance for breakdowns. Day-to-day topping up of beans, milk, and consumables stays with your team.
After installation
Your team tops up beans, milk powder, and consumables on site following the machine's daily cleaning routine. Milanto does not offer visits simply to refill machines or restock supplies.
For any urgent issues our support team can diagnose faults and schedule engineer visits when required. Our technicians carry common parts and we work directly with the manufacturers for a speedy resolution.
Discuss your requirementsReady to scope a project?
Share your location, daily volume, and timeline — we'll come back with a clear proposal.
Plan your rollout