Questions we hear often.

A fully automatic coffee system that grinds fresh beans, brews espresso-based drinks, and often steams or dispenses milk — all from one unit. No separate grinder or barista workflow is required.

We size equipment properly for your footfall, install and commission it correctly, and stay on hand for service and parts. You get one accountable partner — not a box shipped to reception with no follow-through.

Yes. Milanto focuses on fully automatic bean-to-cup equipment. We do not supply traditional espresso bars or standalone filter brewers — that keeps our advice and service aligned with what we install.

Lead times depend on model availability and site readiness (water, waste, power). Once we have a confirmed order and site survey, we’ll give you a dated installation window — often within a few weeks for standard configurations.

New machines are supplied with a 12-month manufacturer warranty as standard. We explain what is covered, what counts as wear and tear, and how to reach us if something goes wrong.

In some cases, yes — it depends on model, age, and parts availability. Contact us with the machine serial and location; we’ll be honest about whether we can help or recommend an alternative.

We can discuss beans and consumables as part of your overall package, especially for higher-volume sites. Your quote will spell out what is included.

We work with businesses across the UK. Remote locations or tight access may need extra logistics — we flag that early so there are no surprises.